28-01-2026
Beautiful
First of all, beautiful clothing! Very feminine and chic, yet also sexy 😉 Great customer service as well! I’m a fan and will definitely order again
Sarah E.
16-12-2025
My wardrobe is full of it
The customer service is always friendly and personal (no AI!), and they really think along with you. They also respond quickly and are easy to reach, both by email and by phone. Compliments!
Coco K.
02-02-2026
High-quality brand
Always extremely satisfied. After sending a message about a forgotten discount code, I immediately received a very friendly reply saying that the discount would still be refunded to my account.
Stacy V.
11-02-2025
Excellent
The customer service is excellent: they respond quickly, communicate clearly, and are always friendly and helpful.
Eve L.
09-02-2026
Satisfied
The order arrived quickly. The sweaters are truly beautiful in color, and the knitwear is wonderfully soft. Unfortunately, the size ran quite large and the fit was rather straight, whereas I prefer a more tailored style, so I didn’t order a smaller size. But once again, top quality!!
Cassidy P.
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FAQs
- Maestro
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
Orders cannot be canceled once they have been placed.
Yes, we will send you a tracking number by email once your order has been processed. If you haven’t received tracking information within 5 days, please contact us.
We work hard to get your order to you as quickly as possible. All orders are processed and shipped within 24 hours, and delivery typically takes 4–8 business days once your package is on its way.
Returns are processed via our warehouse. You will receive the return address once your return is approved.
Free shipping
We strive to keep costs as low as possible, which is why we always offer free shipping to Canada.
Secure payment
Pay securely with Visa, Maestro, Mastercard, American Express, Apple Pay and Google Pay.
Need help?
Problems or questions about your order? Contact us at info@ives-noir.com
30-day return policy
Not satisfied? No problem! You can always return your order. We have a 30-day return policy.
